SouthWest Bank’s internet banking interface will have a different look starting March 19th

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SouthWest Bank’s new internet banking interface will be unveiled on March 19th. We are excited about the new modern look, and we hope you like it too!

This is simply an update to the look and feel of our internet banking interface. All usernames and logins will remain the same.

With this update to internet banking and the update to our mobile app in April, you will have a seamless digital experience whether you are logging in on your PC, phone or tablet.

Please review the frequently asked questions below and don’t hesitate to contact the CRC with any questions at 432-552-5000.

Here’s A Preview

This is a sample of the main accounts landing screen. A simple menu allows you to find the same familiar features you use today.

Move Money

Move Money is the central location for accessing anything money movement related to functions such as transfer, payment, and paying bills.

If you would like to see more, feel free to access our demo site here.

With this update to internet banking and the update to our mobile app in April, you will soon have a seamless digital experience whether you are logging in on your PC, phone or tablet.

Frequently Asked Questions:

Q: How do I log in on March 19, 2019?

Access the Internet Banking login on the bank’s homepage as you do today. Your user credentials remain the same.

Q: Do I need to set up accounts or bill pay again?

No, the same accounts, payees, and scheduled transaction are all still available. Your account entitlements have not been modified as we migrate to the new look for Internet Banking.

Q: Where do I go to access bill pay?

For users with bill pay, all money movement activity for transfers, payments, and bill pay will be in the Move Money section of the menu.

Q: Are statements accessible electronically?

Yes, visit the documents section to find or register for electronic statements.

Q: Can I access this on a mobile device?

Yes, the look and feel will be consistent across devices in April.

Q: What are some of the new features I can use?

The menu structure will be your main form of navigation.
Here are a few highlights to try:

  • Attach a receipt image to an activity item.
  • Personalize your experience by clicking your name in the menu to manage settings.
  • All account searches can be initiated by choosing the magnifying glass on the main accounts screen.

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